Managed Services
EMS Managed Solutions
Full-Service Infrastructure for Your Distribution Network
We Build It. We Host It. We Run the Technology — You Run the Business.
Our Managed Service is the ultimate “peace of mind” solution for suppliers and distribution networks that want the power of the EMS platform without the burden of managing the technology behind it.
While EMS Fulfillment Hub and Partner Connect provide the distribution logic, our managed team delivers the complete implementation, infrastructure, and operational backbone that keeps your ecosystem running smoothly.
We don’t simply provide software—we build your digital headquarters, host it on enterprise-grade infrastructure, and operate as your dedicated technical team.
Full-Scale Implementation & Website Design
Our team takes the EMS platform and integrates it into a fully functional ecommerce ecosystem designed to support your supplier and partner network.
Custom Website Development
You receive a professionally designed WordPress and WooCommerce website tailored specifically to your brand identity and distribution model.
Expert Platform Configuration
Our engineers configure the EMS platform including:
• partner API connections
• retainer wallet ledger logic
• partner pricing structures
• product synchronization rules
Everything is configured to work seamlessly from day one.
Turnkey Platform Integration
We integrate the complete operational workflow of your distribution network including:
• payment gateways
• shipping configurations
• partner dashboards
• supplier fulfillment routing
The result is a system that operates as a unified platform rather than disconnected tools.
Enterprise-Grade Managed Hosting
A supplier distribution ecosystem depends on speed, stability, and reliability.
Our infrastructure is purpose-built to support the real-time data demands of partner networks running the EMS platform.
High-Performance Server Infrastructure
Our hosting environment is optimized to support the high-frequency database activity generated by:
• product synchronization
• partner API communications
• real-time inventory updates
• automated order routing
Your system remains responsive even as your partner network grows.
Proactive Security Monitoring
We deploy advanced security protections and monitor your environment continuously to safeguard:
• partner wallet ledgers
• API endpoints
• partner network data
Security monitoring operates 24/7 to protect your distribution infrastructure.
Automated Daily Backups
Your entire system—including transaction history, product data, and partner information—is backed up daily to ensure data integrity and rapid recovery if needed.
Comprehensive Support & Maintenance
Running a distribution network means downtime is not an option.
Our managed team ensures the EMS platform remains stable, secure, and fully operational.
Platform Updates & Maintenance
We handle all updates for:
• WordPress
• WooCommerce
• EMS Fulfillment Hub
• EMS Partner Connect
Updates are tested in a staging environment before deployment to ensure compatibility and minimize risk.
Priority Technical Support
Managed clients receive direct access to our Maine-based technical team for assistance with:
• troubleshooting issues
• configuration adjustments
• partner onboarding questions
• system optimization
Server-Level Optimization
We continuously monitor server performance and database activity, making real-time adjustments to ensure fast response times for suppliers and partners alike.
The Managed Advantage
| Service Feature | Self-Managed (Software Only) | Managed (Full Service) |
|---|---|---|
| EMS Infrastructure Licenses | Included | Included |
| Website Design | Self Built | Professional Build Included |
| Platform Configuration | User Managed | Expert Implementation |
| Hosting | Third-Party Hosting | Optimized Managed Hosting |
| Security & Backups | User Responsibility | 24/7 Monitoring & Daily Backups |
| Technical Support | Core Software Support Only | Full Platform & Server Support |
| Infrastructure Optimization | Not Included | Continuous Monitoring |
Who EMS Managed Services Are For
The EMS Managed Platform is designed for organizations that want to build and operate a powerful supplier-to-retailer distribution network without managing the technology behind it.
Our managed infrastructure allows businesses to focus on growth, partnerships, and product sales while our team handles the platform, hosting, and technical operations.
EMS Managed Services are ideal for:
• Manufacturers looking to expand product distribution through partner retailers
• Suppliers launching a reseller or affiliate network
• Ecommerce brands building wholesale distribution channels
• Companies that want a fully managed WooCommerce infrastructure
• Businesses without in-house technical teams
• Organizations that require secure, scalable partner ecosystems
If your goal is to create a reliable distribution network where partners can sell your products while you maintain full control over pricing, fulfillment, and brand protection, the EMS Managed Platform provides the infrastructure to make it happen.
Pricing
Managed Platform Setup:
$2,995 one-time setup
Managed Infrastructure & Support:
$995 per month
This includes hosting, infrastructure management, platform updates, monitoring, and technical support.
For organizations managing large supplier networks with multiple partners and complex distribution ecosystems, custom enterprise pricing is available.
Full Ecosystem Management
Contact us to discuss enterprise solutions designed to manage both suppliers and partner networks within a single EMS infrastructure.
