Partner Infrastructure
EMS Partner Connect: The Client Solution
Automated Storefront Integration for Professional Partners
EMS Partner Connect is the specialized bridge between an independent WooCommerce storefront and a central EMS Fulfillment Hub. It allows partners to launch a fully synced product catalog and automate fulfillment with zero manual data entry.
Real-Time Synchronization
Live Inventory & SKU Tracking
Maintain absolute stock accuracy without manual monitoring.
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Bi-Directional Sync: The infrastructure layer uses a secure API token to fetch live stock quantities directly from the supplier’s database.
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Oversell Protection: If a product goes out of stock at the Hub, the partner storefront updates automatically to prevent backorders.
Automated Order Transmission
Shift from manual spreadsheets to an instant fulfillment pipeline.
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API Order Push: The moment a customer completes a purchase on the partner site, the full order details—including shipping and billing—are transmitted to the Supplier Hub.
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Status Updates: Partners can monitor the status of their orders as they move through the supplier’s fulfillment queue.
Wallet & Financial Management
The Partner Dashboard
Each partner receives a professional front-end portal to manage their business relationship.
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Real-Time Balance Tracking: View current “Retainer” funds and see if the account status is “OK” or “LOW” based on pre-set minimums.
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Full Transaction Ledger: Access a transparent history of every credit and debit applied to the account.
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Instant Top-Up Requests: Submit manual top-up notifications or pay via credit card to instantly replenish wallet funds.
Wholesale Margin Protection
Ensure every sale is profitable with integrated partner pricing.
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Partner-Specific Pricing: The infrastructure layer pulls the specific wholesale rates assigned to that partner, allowing for accurate margin calculation.
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Automated Debiting: As orders are accepted, the system handles the financial exchange behind the scenes, debiting the partner’s wallet for the wholesale cost.
What’s Included in the License
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EMS Partner Connect Infrastructure Layer: The complete client-side integration suite.
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Partner Dashboard Template: A ready-to-use front-end interface deployed via simple shortcode.
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API Integration Suite: Tools to securely connect to any authorized EMS Fulfillment Hub using an
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12 Months of Support: Direct technical assistance for connectivity and setup from the Bangor Mediainfrastructure team.
EMS Partner Connect turns a standard storefront into a high-efficiency fulfillment node, allowing partners to scale their sales while we handle the logistics.
Ready to Automate Your Fulfillment?
Stop managing spreadsheets and start scaling your storefront with real-time API connectivity. Secure your EMS Partner Connect license today and link directly to your supplier’s hub for zero-touch ordering.
General Questions
How do billing and renewals work?
All recurring billing is managed through our accounting platform.
Depending on your plan, you may receive:
• annual software renewal invoices (Self-Managed)
• monthly service invoices (Fully Managed)
Invoices are sent automatically and can be paid securely online.
How does the Retainer Wallet system work?
The EMS platform uses a Retainer Wallet model to protect suppliers from unpaid wholesale orders.
Partners deposit funds into their wallet balance before placing orders. When a product is sold through a partner store, the order amount is automatically deducted from the partner’s wallet.
This ensures suppliers are paid first before fulfillment occurs, eliminating the financial risk typically associated with drop-shipping.
What happens if a partner’s wallet balance is too low?
The system monitors partner balances in real time.
If a partner’s wallet drops below the minimum threshold:
• their status changes to LOW
• suppliers receive visibility inside the admin dashboard
• the partner is prompted to top up their wallet
This prevents new orders from being placed without sufficient funds.
Can suppliers control product pricing across partners?
Yes.
Suppliers maintain full control of:
• partner pricing tiers
• wholesale pricing
• minimum advertised pricing rules
• product access permissions
Partners can set their own retail pricing, but supplier rules ensure brand protection and pricing integrity across the network.
Do partners handle fulfillment?
No.
Orders placed on partner stores are automatically routed back to the supplier for fulfillment through their normal WooCommerce workflow.
This allows partners to sell products without holding inventory while suppliers retain complete control of shipping and order processing.
