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Supplier Infrastructure

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Supplier Infrastructure

EMS Fulfillment Hub: The Supplier Command Center

Centralized Infrastructure for Wholesale and Drop-Ship Automation

The EMS Fulfillment Hub is a professional-grade WordPress engine that transforms a standard WooCommerce store into a central fulfillment node. It is designed to act as the single source of truth for your inventory, financial ledgers, and partner relationships.

Core Management Systems

Automated Partner Wallet & Ledger

Eliminate the administrative burden of manual invoicing and payment chasing.

  • Retainer-Based Security: Partners maintain a pre-paid “Wallet” balance, ensuring you have funds on hand before an order is processed.

  • Real-Time Auditing: Every transaction—credits, debits, and top-ups—is recorded in a permanent, double-entry ledger that can be exported via CSV for your accounting team.

  • Automatic Debits: The system monitors your order status; the moment an order moves to “Processing,” the partner’s wallet is automatically debited for the total.

Secure API Gateway

Your Hub acts as the secure authority for all outgoing data and incoming orders.

  • Token-Based Authentication: Each partner is issued a unique x-evolve-token to securely communicate with your Hub.

  • Inventory Authority: The Hub pushes live stock levels to your partner network, preventing overselling across multiple storefronts.

  • Order Intake Engine: Seamlessly accept JSON-based order payloads from partner sites, instantly populating your WooCommerce fulfillment queue.

Advanced Supplier Features

Tiered Wholesale Pricing

Protect your margins while rewarding your best distributors.

  • Partner-Specific Rates: Set global or individual “Partner Prices” on your products that remain hidden from the public retail storefront.

  • Automatic Margin Protection: If a partner price is not set, the system can default to retail or a pre-calculated percentage.

Managed Top-Up Workflows

Control how capital flows into your ecosystem.

  • Digital Top-Up Product: Configure a dedicated WooCommerce product that allows partners to “Re-up” their wallet via credit card or bank transfer.

  • Fee Handling: Automatically deduct a configurable “Processor Fee” percentage from digital top-ups to cover your merchant costs.

  • Manual Request Queue: Review and approve manual top-up requests (such as wire transfers) directly from your admin dashboard.

🛠️ What’s Included in the License

  • The Master Fulfillment Hub Infrastructure Layer: The complete suite of admin, storage, and API tools.

  • Partner Management Suite: A dedicated administrative interface to monitor partner health, balances, and API activity.

  • The Partner Portal: A front-end dashboard you can deploy for your partners to manage their own accounts.

  • 5 “Partner Connect” Seats: Licenses to provide to your first 5 distributors to get your network live immediately.

  • Full Technical Documentation: Detailed guides on API integration and system configuration.

The EMS Fulfillment Hub is the backbone of your modern distribution strategy—built for scale, security, and absolute automation.

Build Your Own Distribution Empire.

Stop chasing orders and start managing a network. The EMS Fulfillment Hub gives you the enterprise-grade tools to automate partner wallets, sync real-time inventory, and scale your wholesale business without the manual headache.

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General Questions

How do billing and renewals work?

All recurring billing is managed through our accounting platform.

Depending on your plan, you may receive:

• annual software renewal invoices (Self-Managed)
• monthly service invoices (Fully Managed)

Invoices are sent automatically and can be paid securely online.

How does the Retainer Wallet system work?

The EMS platform uses a Retainer Wallet model to protect suppliers from unpaid wholesale orders.

Partners deposit funds into their wallet balance before placing orders. When a product is sold through a partner store, the order amount is automatically deducted from the partner’s wallet.

This ensures suppliers are paid first before fulfillment occurs, eliminating the financial risk typically associated with drop-shipping.

What happens if a partner’s wallet balance is too low?

The system monitors partner balances in real time.

If a partner’s wallet drops below the minimum threshold:

• their status changes to LOW
• suppliers receive visibility inside the admin dashboard
• the partner is prompted to top up their wallet

This prevents new orders from being placed without sufficient funds.

Can suppliers control product pricing across partners?

Yes.

Suppliers maintain full control of:

• partner pricing tiers
• wholesale pricing
• minimum advertised pricing rules
• product access permissions

Partners can set their own retail pricing, but supplier rules ensure brand protection and pricing integrity across the network.

Do partners handle fulfillment?

No.

Orders placed on partner stores are automatically routed back to the supplier for fulfillment through their normal WooCommerce workflow.

This allows partners to sell products without holding inventory while suppliers retain complete control of shipping and order processing.